Delivery and Shipping Information

DELIVERIES

We ship perishable products so because of this our shipping is a little different. All orders are sent via a refrigerated courier with a 1 – 5 day estimated delivery time. Please carefully read our FAQs and if you have questions please email our team customercare@olympuscheese.com.au.

FAQ

DELIVERY DAYS 

We deliver to metro areas in Brisbane, Gold Coast, Sunshine Coast, Sydney, Melbourne. Once your order has been dispatched you will receive an SMS with tracking information.

Brisbane orders allow 1- 2 business days for delivery.

Sydney and Melbourne allow 2 – 5 business days for delivery.

Adelaide and Perth allow 4 – 7 business days for delivery.

Please note if your post code is outside of our express delivery locations you will get a notification prior to your order dispatch. If you would like to proceed, you order can be sent via Australia post.

SHIPPING COSTS

FREE DELIVERY FOR ALL ORDERS OVER $50

$18 FLAT RATE DELIVERY FEE FOR ORDERS UNDER $50

DELIVERY INSTRUCTIONS

Please write any instructions in your order notes before checkout.

CONTACTLESS DELIVERIES

With the current COVID situation many drivers will choose to do a contactless delivery. Please be aware that drivers may not knock or ring the doorbell, instead they will leave the order for you to come and collect. It is important our deliveries are made in the safest way possible for you and the driver.

HOW DOES OLYMPUS PACK ITS PRODUCTS?

Olympus products are shipped refrigerated with an icepack included in your box. We do recommend getting your cheese into the fridge as soon as possible once delivered.

HOW MUCH PRODUCT CAN YOU SHIP IN ONE ORDER?

We only ship orders under 10kg.

WHERE DOES OLYMPUS DELIVER TO?

We deliver to metro areas Australia wide and key regional areas. If your postcode is outside of our delivery chain, you will be notified prior to checkout. All orders are sent via a refrigerated courier.

INTERNATIONAL DELIVERY

We don’t currently offer International Shipping.

WILL COVID LOCKDOWNS IMPACT MY DELIVERY?

Things can change at any minute in the current situation and can cause delivery delays and deliveries being made later in the day. We constantly monitor this and keep in touch with our couriers to avoid delays. 

HOW DO YOU KEEP THE CHEESE COLD DURING DELIVERY?

We use a refrigerated courier and pack your order with a reusable ice pack to keep our cheese at an optimum temperature until it arrives at your door.