We ship perishable products so because of this our shipping is a little different. All orders are sent in insulated cold packaging via Australia Post. Please carefully read our FAQs and if you have questions please email our team – sales@olympuscheese.com.au.
We deliver to metro areas in Brisbane, Gold Coast, Sunshine Coast, Sydney, Melbourne, Adelaide, and Perth. An email will be sent upon confirmation of order, followed by a SMS with a tracking information when the order has been dispatched.
DELIVERY DAYS
BRISBANE, GOLD COAST, SUNSHINE COAST
All Metro Areas orders delivered 1- 2 business days from dispatch.
INTERSTATE FROM BRISBANE (SYD, MELB, ADL, PER)
All Metro Areas orders delivered 1- 2 business days from dispatch.
Please note if your post code is outside of our express delivery locations you will get a notification prior to your order dispatch. If you would like to proceed.
SHIPPING COSTS
FREE DELIVERY FOR ORDERS OVER $70.
$18 FLAT RATE DELIVERY FEE FOR ORDERS UNDER $70.
DELIVERY INSTRUCTIONS
Please write any instructions in your order notes before checkout.
CONTACTLESS DELIVERIES
With the current COVID situation many drivers will choose to do a contactless delivery. Please be aware that drivers may not knock or ring the doorbell, instead they will leave the order for you to come and collect. It is important our deliveries are made in the safest way possible for you and the driver.
HOW DOES OLYMPUS PACK ITS PRODUCTS?
Olympus products are shipped using insulated packaging and icepacks included in your box. We do recommend getting your cheese into the fridge as soon as possible once delivered.
HOW MUCH PRODUCT CAN YOU SHIP IN ONE ORDER?
We only ship orders under 5kg.
WHERE DOES OLYMPUS DELIVER TO?
We deliver to metro areas Australia wide and key regional areas. If your postcode is outside of our delivery chain, you will be notified prior to checkout.
INTERNATIONAL DELIVERY
We don’t currently offer International Shipping.
WILL COVID LOCKDOWNS IMPACT MY DELIVERY?
Things can change at any minute in the current situation and can cause delivery delays and deliveries being made later in the day. We constantly monitor this and keep in touch with our couriers to avoid delays.
HOW DO YOU KEEP THE CHEESE COLD DURING DELIVERY?
We use insulated packaging and pack your order with a reusable ice pack to keep our cheese at an optimum temperature until it arrives at your door.